Privacy Policy
At Raasa, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or interact with our services. By using our website, you agree to the practices described below.
1. Information We Collect
When you browse or make a purchase on our website, we may collect the following types of information:
Personal Information: Name, email address, phone number, billing/shipping address
Payment Details: Payment method and transaction information (processed securely through third-party payment gateways)
Account Information: If you create an account, we store your username, password, and related preferences
Usage Data: IP address, browser type, device details, pages visited, time spent on site, etc.
Cookies: We use cookies and similar technologies to enhance user experience and track website activity
2. How We Use Your Information?
We use the information collected for the following purposes:
- To process orders and deliver products
- To send order updates, shipping notifications, or respond to inquiries
- To personalize your shopping experience
- To improve our website functionality and customer service
- To send occasional promotional offers or newsletters (only if you opt-in)
- To comply with legal obligations or resolve disputes
3. Data Security
We prioritize the security of your data. All personal and payment information is transmitted through secure, encrypted connections (SSL). We do not store sensitive payment information like credit/debit card numbers on our servers.
While we take all reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. By using our services, you acknowledge and accept this risk.
4. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share your data with:
- Trusted service providers (e.g., courier partners, payment gateways) strictly for order processing and delivery.
- Legal authorities when required by law or in the case of fraud prevention or dispute resolution.
5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct or update any incorrect or outdated information
- Request deletion of your personal data (unless required for order or legal purposes)
- Opt out of marketing emails at any time by clicking the “unsubscribe” link or contacting us
6. Cookies and Tracking
Cookies help us remember your preferences and improve user experience. You can choose to disable cookies through your browser settings, although this may affect website functionality.
We may also use third-party tools like Google Analytics to track website usage patterns. These tools do not collect personally identifiable information
7. Third-Party Links
Our website may contain links to third-party websites (e.g., blogs, social media platforms). We are not responsible for the privacy practices of those sites. Please read their privacy policies before submitting your information.
8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. We encourage you to review it periodically to stay informed about how we protect your data.
Last updated: 16.05.2025
9. Contact Us
For any questions or concerns about this Privacy Policy or your data, feel free to contact us
Email: care@raasadrapes.com
Address: B-146, Mandir Marg, Mahanagar Extension, Sector A,
Lucknow, Uttar Pradesh – 226006